Moon Element Planet Female Niche Design Light Luxury Clavicle Necklaces

Returns & Exchanges

We offer a 60-day return & exchange policy. If you’re not satisfied, you can return or exchange unused items in original condition within 60 days of delivery. Items can be exchanged only once.

Conditions:

• Items must be in original condition, unworn, unaltered, with tags.

• Returns require a trackable shipping method.

• Include any promotional gifts; otherwise, their value will be deducted from your refund.

• Personalized/engraved items and custom-size/color orders are non-refundable/non-exchangeable.

Refunds:

• Processed within 5 days of receipt to the original payment method.

• Original shipping costs are non-refundable.

• MiuseJewelry reimburses $10 for return shipping if the item is wrong, defective, or damaged (contact within 48 hours for defects).

Cancellations:

• Personalized/engraved/special orders enter production within 8 hours of payment.

• Cancel within 8 hours: no fee.

• Cancel 8–24 hours: 10% fee.

• Cancel after 24 hours: 30% fee.

For returns, exchanges, or cancellations, email service@miusejewelry.com for instructions.

Shipping & Delivery

Estimated delivery depends on order processing, chosen shipping method, and destination (no PO Boxes or military addresses).

Processing Time

Most items ship within 7 business days. Popular styles may ship in 3–7 days, you’ll receive a PayPal email with tracking information and an estimated delivery date.

Shipping Methods & Shipping Time

Two shipping methods are available for orders in our store.

Most orders ship in 7–15 business days (3–7 for popular items, up to 25 for custom/engraved).*Delivery Time = Processing Time + Shipping Time

Expedited shipping cannot go to PO Boxes or military addresses; only Free Standard Shipping is available for those.

Once shipped, you’ll get a PayPal email with tracking. Delivery times are estimates and may be delayed due to factors beyond our control.

*All stone weights (CT.) are approximate and listed as diamond equivalent weight in carats. Also total weight of the ring, ring band width & thickness may have a slight deviation no more than 5%.*Photos may be enlarged to show beauty of details.